Caribbean Community (CARICOM) consumers now have access to the CARREX Online Electronic Platform and the live public portal for providing alerts on dangerous non-foods consumer goods on the markets in all fifteen CARICOM Member States. The platform, which went live recently, can be accessed via www.carrex.caricom.org
Registered National Contact Points (NCPs) and their alternates, national authorities and economic operators, will be able to transmit notifications on this IT platform. It was developed with assistance under the 10th European Development Fund (EDF) CARICOM Single Market and Economy (CSME) Economic Integration Programme.
Through the online platform, consumers and consumer organisations will be able to submit complaints about products that may have caused or have the potential to cause harm to them. The facility can also be used by the public to submit complaints electronically to consumer protection agencies on defective products purchased from suppliers in the Community. (more…)