CARICOM Consumers can now transmit complaints live on-line

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Caribbean Community (CARICOM) consumers now have access to the CARREX Online Electronic Platform and the live public portal for providing alerts on dangerous non-foods consumer goods on the markets in all fifteen CARICOM Member States. The platform, which went live recently, can be accessed via www.carrex.caricom.org

Registered National Contact Points (NCPs) and their alternates, national authorities and economic operators, will be able to transmit notifications on this IT platform. It was developed with assistance under the 10th European Development Fund (EDF) CARICOM Single Market and Economy (CSME) Economic Integration Programme.

Through the online platform, consumers and consumer organisations will be able to submit complaints about products that may have caused or have the potential to cause harm to them. The facility can also be used by the public to submit complaints electronically to consumer protection agencies on defective products purchased from suppliers in the Community. (more…)

CYA Workshop in Photos!

CARICOM Youth Ambassadors from 13 CARICOM Member States and Associate Member visited Guyana  last week for an Orientation and Capacity Building Workshop. The event was held at the CARICOM Secretariat in Georgetown, Guyana. See photo highlights from the workshop below:

 

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CARICOM at Expo Astana

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Caribbean Community (CARICOM) Member States are among exhibitors in the Republic of Kazakhstan participating in Expo Astana from 10 June-10 September, 2017. The theme of the Exposition is ‘Future Energy’.

The Caribbean Plaza comprises CARICOM Member States in a Joint Pavilion. In keeping with the theme of the Exposition, ‘Future Energy’,  those Member States, with a common voice, will showcase to visitors the characteristics of the Caribbean’s natural environment and how the Region faces its energy future. The Caribbean Plaza recognises the key role that energy plays in development and also recognises that alternative and renewable energy sources are key to sustainable growth.

CARICOM Immigration, Customs Officers to receive training on CSME

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CARICOM Immigration and Customs Officers will undergo training next week to clarify the roles and functions of Border Officers. The training is also geared at ensuring that there is a common understanding of the CARICOM Single Market and Economy (CSME) in general, and the Free Movement of Persons (FMP) in particular.

The Train-the-Trainers Workshop for Immigration and Customs Officers is being held by the Caribbean Community (CARICOM) Secretariat 13- 14 June, in Barbados. It is part of the Tenth European Development Fund CSME Economic Integration Programme.

The Workshop will also include a module on Customer Service and on Effective Communication.

In addition to further strengthening and building the capacity of these officials on the CARICOM Free Movement regimes, it is expected that this intervention will enhance their ability to train their peers upon their return home. In light of this and the follow-up that is required to make this intervention successful and sustain the efforts, there will be a need to ensure that further training activities take place at the National Level.