AI tools like ChatGPT likely to complement jobs, not destroy them: ILO
(United Nations News) ChatGPT is not coming for your job and might even enhance it, experts from the International Labour Organization (ILO) said in a new report published this week.
It was written by three social scientists at the UN agency who predict the new technology will likely complement and not destroy jobs by automating some tasks rather than taking over a role entirely.
Chat Generative Pre-trained Transformer, or ChatGTP, has been stoking worldwide discussion around the benefits and drawbacks of AI since its launch last November.
The chatbot responds to prompts and generates text. Companies and the general public are using it in many ways, including to manage workflows, quickly respond to queries, write code, compose essays, plan vacations and create personalized content for social media.
The ILO report found that clerical work was the job category with the highest exposure to the technology. In other occupational groups – managers, professionals and technicians, for example – only a small share of tasks was found to be at risk of redundancy.
“As a result, the most important impact of the technology is likely to be of augmenting work – automating some tasks within an occupation while leaving time for other duties – as opposed to fully automating occupations,” the authors said.
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